Delivery – Hazel Murray Art is custom made original art. Please allow on average 4-6 weeks for custom orders to be created, please allow delays depending on order demand. You will be notified of your estimated waiting time when your order has been confirmed. Currently Delivering to Ireland & UK
Returns & Refunds – In the unlikely event for some reason you are unsatisfied with your order and wish to return a product and request a refund, the product has to be returned in the condition it was received in, undamaged and in the original packaging. Orders need to be returned within 30 days of receiving your order. If returning an item you will be responsible for delivery shipping costs. No return or refund for custom original art as customers finalise request when confirming the custom original order. Please allow 31 days for refunds to be processed.
Product Care – please handle art work with care, original wall art is fragile and needs to be handled with special care. Please mount your wall art as soon as possible when received. If you need to wait some time to mount your artwork please leave it flat or supported straight and protected to avoid any damage. Display art such as trays & cheese boards can be whipped with a damp cloth using only water, please do not use any harsh cleaning products. Please do not put boiling hot objects on trays or cheese boards eg; Hot boiling pan/pot. Display Trays and cheese boards can hold cold and warm beverages. Homewares are not suitable for dishwasher use or heavy duty cleaning.
Customer Care – If you have any queries and require any further information please do not hesitate to get in touch. Hazel Murray Art is passionate about customer care and ensuring customers enjoy a positive experience throughout their order process.
Hazel Murray Art